Restoring Factory Settings
Video Tutorial
Watch the companion video Chapter 11: How to Restore Factory Settings for a visual walkthrough of these steps.
Overview
Factory reset returns fixtures to their original out-of-box state, clearing all settings and network connections. There are two methods: deleting from the app (easiest) and power reset sequence (when app access unavailable).
When to Reset
| Scenario | Reason |
|---|---|
| Recommissioning | Moving fixture to different zone |
| Troubleshooting | Clearing persistent issues |
| Control transfer | New system taking over |
| Configuration errors | Starting fresh |
| Decommissioning | Removing from service |
What Gets Cleared
| Setting | Cleared |
|---|---|
| Sensor parameters | ✓ |
| Group memberships | ✓ |
| Scene associations | ✓ |
| Schedule assignments | ✓ |
| Network connection | ✓ |
| Trim settings | ✓ |
| Auto calibration | ✓ |
| Switch bindings | ✓ |
Method 1: Delete from App
Use when: Lights are connected to the app
Step-by-Step Instructions
- Navigate to Lights page.
- Tap the minus (-) button in upper right.
- Select lights to reset by tapping checkboxes.
- (Optional) Tap All to select all lights.
- Tap Delete in lower right corner.
- Confirm by tapping Delete in dialog.
- Lights flash slowly 3 times to confirm reset.
Success Indication
Slow flash 3 times = Successful reset
Method 2: Power Reset Sequence
Use when: Lights not connected to app, or app unavailable
Prerequisites
- Physical access to power circuit
- Ability to control power on/off
- Timer or watch for accurate timing
Reset Sequence
Follow these steps in order. The numbered substeps (1a, 1b, 2a–2c, etc.) replace the older 0/1/1/2 numbering so the full sequence is easier to follow.
| Step | Action | Duration |
|---|---|---|
| — | Confirm lights are OFF | — |
| 1a | Turn ON | 8 seconds |
| 1b | Turn OFF | 10 seconds |
| 2a | Turn ON briefly, then OFF | 10 seconds OFF (1st cycle) |
| 2b | Turn ON briefly, then OFF | 10 seconds OFF (2nd cycle) |
| 2c | Turn ON briefly, then OFF | 10 seconds OFF (3rd cycle) |
| 3a | Turn ON | 8 seconds |
| 3b | Turn OFF | 10 seconds |
| 4a | Turn ON | 8 seconds |
| 4b | Turn OFF | 10 seconds |
| Final | Turn ON | Leave on — reset completes |
Success Indication
Lights blink after the final Turn ON = successful reset
Detailed Sequence
OFF (start)
→ ON 8s → OFF 10s
→ ON brief → OFF 10s (repeat 3x)
→ ON 8s → OFF 10s (repeat 2x)
→ ON (done - lights should blink)
Timing Considerations
| Driver Type | OFF Duration |
|---|---|
| Standard drivers | 10 seconds |
| Fast power-off drivers | 3 seconds minimum |
| Unknown | Use 10 seconds (safe) |
Why timing matters: The OFF duration ensures fixtures completely power down. Using too short a duration may cause the sequence to fail.
Method 3: FL30 Flashlight Reset
Use when: Feature is enabled and fixture has photosensor
- Set FL30 to strobe mode
- Point at fixture photosensor
- Hold for 6 seconds
- Light flashes to confirm reset
See Flashlight Reset Configuration for details.
After Reset
Once reset is complete:
- Fixture is in factory default state
- Ready for fresh commissioning
- Will appear as "factory setting" in Nearby Lights
- All previous configurations cleared
Troubleshooting
| Issue | Cause | Solution |
|---|---|---|
| No flash after delete | Light offline | Use power reset |
| Power reset not working | Timing incorrect | Use longer OFF intervals |
| Can't delete from app | Light not connected | Use power reset |
| Reset didn't clear settings | Incomplete sequence | Repeat power reset |
Quick Reference
| Method | Steps |
|---|---|
| Delete from app | Lights → - → Select → Delete → Confirm |
| Power reset | ON 8s, OFF 10s, (ON/OFF 10s)×3, (ON 8s/OFF 10s)×2, ON |
| FL30 reset | Strobe mode → Point at sensor → 6 seconds |
Related Articles
- Deleting Lights from the Network
- Flashlight Reset Configuration
- Understanding Light Flash Indications
Based on Keilton+autani App User Guide v9.7